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第1章

Praise for One of the Bestselling, Most Influential, and Most Widely Talked About Business and Management Books Today

“ONE OF THE TOP TEN BUSINESS BOOKS OF ALL TIME.”

—Xerox Business Services Magazine

“MEG WHEATLEY GAVE THE WORLD A NEW WAY OF THINKING ABOUT ORGANIZATIONS with her revolutionary application of the natural sciences to business management. … Her ideas have found welcome homes in the military, not-for-profit organizations, public schools, health care and churches as well as in corporations. . . .”

—American Society for Training and Development

“A BOOK LIKE LEADERSHIP AND THE NEW SCIENCE ONLY COMES ALONG ONCE IN A DECADE. Margaret Wheatley pushes our thinking about people and organizations to a new dimension. You will never think about organizational life in the same way again.”

—Ken Blanchard, coauthor of The One Minute Manager

“IF THERE'S A SINGLE BOOK THAT SETS THE STAGE FOR THE FUTURE OF ORGANIZATIONS, THIS IS IT … Wheatley makes complex ideas simple, and then shows how those simple ideas can be used as powerful tools.”

—Stephen E. Ewing, President and CEO, Michigan Consolidated Gas Company

“LEADERSHIP AND THE NEW SCIENCE SURPASSES ALL BOOKS TO DATE IN MANAGEMENT SCIENCE. It is truly in a class by itself, introducing a standard of excellence in thought and perception against which all other management books and thought will surely be measured.”

—Gerene Schmidt, Founder and CEO, Science, Business, and Education, Inc.

“IF YOU WANT TO THINK ABOUT CHANGE AND ORGANIZATIONS IN AN ENTIRELY NEW WAY . . . READ THIS BOOK NOW.”

—John R. Berry, Vice President, Corporate Communications, Herman Miller, Inc.

“HOLD ONTO THE TOP OF YOUR HEAD WHEN YOU READ THIS BOOK. … Using exciting breakthroughs in biology, chemistry, and especially quantum physics, Wheatley paints a brand-new picture of business management. this new relationship between business and science is nothing less than an entirely new set of lenses through which to view our organizations.”

—Library Journal

“AN EXTRAORDINARY BOOK. The new physics is opening frontiers of knowledge that are among the most significant of this century. Applying these discoveries to management and leadership is extraordinarily eye-opening.”

—Marjorie Kelly, Founder and Publisher, Business Ethics magazine and author of The Divine Right of Capital

“YEARS AHEAD OF ITS TIME, THIS DARING BOOK will convince you that leaders must substitute their Newtonian mental model for a biological model in organizations of every size. … Your employees are already getting hip to this stuff. You'd be wise to catch up.”

—The Wall Street Journal

“. . . A THOUGHT-PROVOKING WORK FOR PRACTITIONERS AND STUDENTS who are serious about wanting to understand the forces impacting organizations and themselves, and who desire to move forward to achieve goals and objectives.”

—Choice

“A BREAKTHROUGH. Wheatley has taken leadership to the cutting edge.”

—Marilyn Ferguson, author of The Aquarian Conspiracy and editor of Brain/Mind and Common Sense

“A WORK OF IMMENSE IMPORTANCE IN MANAGEMENT AND SCIENCE. … [Wheatley] writes about scientific theory with clarity and precision—yet her observations are unfailingly poetic and human.”

—The Salt Lake Tribune

“WHEATLEY'S MESSAGE IS BRILLIANT AND IT ENCOURAGES A PROVOCATIVE PARADIGM SHIFT. Her explanations of quantum theory reduce what could be a mindboggling complexity into an unpretentious beauty that even a science-challenged person can understand.”

—Andrea Markowitz, Adjunct Professor, University of Baltimore

“LEADERSHIP AND THE NEW SCIENCE IS A WONDERFUL BOOK, at once clear and profound, practical yet poetic. It is a lot like the new sciences it describes.”

—Timeline

“THIS BEAUTIFULLY WRITTEN AND COMPELLING BOOK IS A GIFT to many of us who wrestle without the relationship between scientific thinking and organizational life.”

—Judy Sorum Brown, educator, writer, and Senior Fellow, Aspen Institute

“A WARNING TO ANYONE WHO PICKS THIS BOOK UP … BE PREPARED TO THROW OUT ALMOST EVERYTHING YOU THINK YOU KNOW about organizations, management, and leadership while reading this book. … It is quite literally one of the most interesting books I have ever read.”

—Journal for Quality and Participation

“A PIONEERING VOYAGE OF DISCOVERY INTO THE ESSENTIAL ELEGANCE AND SIMPLICITY OF ORGANIZATIONS. This is a book that must be read by any thinking manager, consultant, or professor who wishes to shake loose the shackles of limiting, old-world views and be free to explore the bountiful possibilities of what is in front of us.”

—Jim Kouzes, coauthor of The Leadership Challenge and Credibility

“ONE OF THE TEN BOOKS OF THE DECADE THAT ARE MUST-READS FOR INFORMATION SYSTEMS PROFESSIONALS.”

—CIO Magazine

“MEG WHEATLEY HAS A WAY OF HELPING US TO DISCOVER THAT WHICH WAS THERE BUT REMAINED UNSEEN and that which we knew but did not recognize. A great teacher, she makes discovery a joyous and sought-after experience.”

—Edgar Mitchell, Apollo 14 astronaut and author of The Way of the Explorer

“ANY INDIVIDUAL INVOLVED WITH ORGANIZATIONAL LEADERSHIP NEEDS TO READ THIS BOOK.”

—Carlson Learning Company Journal

“IF YOU ARE COMMITTED TO HUMANE, DEMOCRATIC, AND HIGHLY PRODUCTIVE CORPORATIONS AND COMMUNITIES, you have to pay attention to Leadership and the New Science. Wheatley's integration of the new science and its implications for leading organizations are, I believe, at the cutting edge of a whole new theory and practice of organizations badly needing to be born.”

—Marvin Weisbord, author of Productive Workplaces and Discovering Common Ground, and coauthor of Future Search

“WHEATLEY'S NEW AND DEEP INSIGHTS ARE MUST READING for any management consultant who is serious about making a difference in the world.”

—Journal of Management Consulting

“BEAUTIFULLY WRITTEN AND PRODUCED. A WONDERFUL ROAD MAP INTO THE NEW SCIENCE. … It should be on all of our bookshelves, and we should have extra copies available to send to our clients and friends.”

— The Chaos Network newsletter

“WHEATLEY'S BOOK SHOULD BE ON EVERY MANAGER'S, HRD SPECIALIST'S, AND OD PRACTIONER'S BOOKSHELF, and the concepts therein incorporated into our own understanding of organizations. … Even if you reject some of her notions, the book will make you think about what you do, why you do it, and the assumptions, filters, and biases you carry around with you.”

—OD Practitioner Journal

“WHEN I WAS A CORPORATE CEO, I WAS ASTONISHED BY LEADERSHIP AND THE NEW SCIENCE. It affirmed for me that everything in organizational life—indeed I could say in life itself—is about relationships. It was so wise, so insightful, and so abundantly graceful. … I frequently call on Meg's work. She became both teacher and prophet in my mind. And yes, she became and still is, one of my heroes. … Her open, wise, and generous spirit is an example for all of us.”

—James Autry, bestselling author and former CEO, Meredith Corporation

“THIS IS ONE OF THOSE SEMINAL BOOKS THAT, ONCE READ, CAN CONTINUE TO LIVE ON IN THE PSYCHE, RESHAPING ONE'S WORLD-VIEW PERMANENTLY. To borrow an image from one of the new sciences contemplated in the book, it may well be like the butterfly in Tokyo whose flapping wings generate a tornado in Texas; it may fan subtle winds of change that eventually amass enough energy to transform corporate organizations into systems barely recognizable to us today.”

—The Advocate newsletter

“I READ LEADERSHIP AND THE NEW SCIENCE WITH FASCINATION AND AWE. … It is one of the most provocative and exciting books I have read in years.”

—H. Thomas Johnson, Retzlaff Professor of Quality Management, Portland State University

“THIS IS ONE OF THE MOST WONDERFUL BOOKS I HAVE EVER READ. It is a work of art. Wheatley's writing style and communication of ideas have such underlying elegance that they demonstrate what she is writing about—again and again in myriad ways.”

—Barbara Shipka, author of Leadership in a Challenging World

“I WOULD NEVER HAVE GUESSED THAT ANY BOOK COULD HAVE HELD ME IN SUCH FASCINATION as has Leadership and the New Science....It will enrich the lives of everyone who reads it.”

—Rosemarie Liebmann, Adjunct Professor, Seton Hall University

“HAVING JUST FINISHED LEADERSHIP AND THE NEW SCIENCE, I AM COMPELLED TO WRITE TO TELL YOU WHAT A GREAT IMPACT IT HAS HAD ON MY THINKING … Once I got started reading it, I could not put it down. I also started highlighting the ‘really good’ stuff, and your entire book is now green neon. The metaphors you have used are so powerful and created such vivid images in my head that they are now indelibly imprinted there.”

—Michael F. Werneke, Manager, Human Resource Development, CYTEC Industries

“LEADERSHIP AND THE NEW SCIENCE IS THE BEST BOOK ON ORGANIZATIONAL LEADERSHIP THAT I HAVE READ IN TEN YEARS. It reminds me of the LIFE magazine issue devoted to Picasso. That excited me like few other things. I could not put it down. It captured my imagination and led me to a new plane for living and working. … That is what happened with Wheatley's book. It has the same kind of vision and uniqueness. It predicts the future and explains the present like only artists can. This book has helped me impart to others a totally unique kind of trust and courage that works, but seems to go completely contrary to the grain. Simply, it is exquisite.”

—Lee M. Hogan, President, Lee Hogan & Associates, and member of the Board of Directors of Associated Consultants International

“WHEATLEY'S INTERPRETATION OF THE ‘NEW SCIENCE’—QUANTUM PHYSICS, BIOLOGY, AND CHAOS THEORY—INTO THE ORGANIZING CONCEPTS OF WORK AND PRODUCTIVITY IS PURE GENIUS.”

—The New Leaders

“THE WORK YOU DO IN THE WORLD IS A WONDER, MEG—so upstream to the way things appear on the surface, but so in harmony with deep-down dynamics of reality. It is a source of great joy to me to think that I have had a small part in the great work you do.”

—Parker Palmer, educator and author

“MEG WHEATLEY'S PIONEERING INSIGHTS INTO THE SELF-ORGANIZING NATURE OF OUR WORLD HAVE BEEN REMARKABLY WELL SUPPORTED by recent advances in the new sciences. But what really makes Leadership and the New Science so enduring is that it offers us a solid place to stand amidst the chaos and complexity. We need this book more than ever.”

—Allan Cohen, former Senior Vice President, Zefer, former COO, Waite & Company

“I ADMIRE THE CLARITY, BEAUTY, AND PASSION WITH WHICH YOU TRAVEL YOUR CHOSEN PATH. Without question, you are having considerable impact both here and abroad.”

—Robert Tannenbaum, a founder of the field of OD

“I BELIEVE THAT IF THIS BOOK WAS TRANSLATED INTO RUSSIAN, IT WOULD MAKE AN INVALUABLE CONTRIBUTION TO OUR MODERN CULTURE. It has made a huge impression on me not only for its simple, natural words, but the sense of novelty, and singularity of approach. This book for me was certainly a revelation, one of those books that make it worthwhile to study English.”

—Mikhail Kutyrev, Russia, former fishing fleet captain

“I'VE SPENT THE LAST FEW DAYS DEVOURING LEADERSHIP AND THE NEW SCIENCE, eulogizing about it to my wife, commenting to the friend who lent me the book. ‘I'm not sure if it is true, but I really want it to be.’ The truth of the matter is that much of what you have written I instinctively know to be true but I have never had quite the words to express it.”

—Steve Clifford, Leadership Development Consultant, England

“I WAS INSPIRED AND PROVOKED BY YOUR WRITINGS to adapt your concepts to the situation of incarcerated individuals. … My work is with alcoholics and chemically abusing or addicted individuals. I believe your concepts are a perfect vehicle to reach people who are stuck in denial … and your concepts help provide information in a non-threatening and easily understood manner.” —Diana Arostegui, Washington

“YOUR BOOK SPEAKS TO ME AND I SPEAK TO IT. I am a practicing lawyer, now almost 75. … I always feel the interconnections of everything and the joy of uncertainty and unknowing and am always excited about ideas that I had never thought of and couldn't have by myself.” —Dorothy Stulberg, Tennessee

“WHEN WE CAN GET PEOPLE TO PERCEIVE OUR ORGANIZATIONS DIFFERENTLY, THEY ARE BETTER ABLE TO RELATE TO ONE ANOTHER IN THEM. Here is where I find that the ‘secular’ insights of your book and the ‘spiritual’ notion of communion are powerful complements to one another. Your simplicity, your directness, and your imagination combine to provide insights that are accessible and compelling.”

—M.B. (Jerry) Handspicker, Professor of Pastoral Theology (Emeritus), Andover Newton Theological School

“LEADERSHIP AND THE NEW SCIENCE. . . IS ONE OF THOSE BOOKS THAT HELD ME SPELLBOUND with every turn of the page. I felt a keen sense of disappointment when I realized I had come to the last page. You have a gift, Margaret Wheatley, and I am grateful beyond my ability to express that I have been a recipient of it.”

—Maura Jones, North Dakota

“. . . I AM VERY ENCOURAGED THAT THERE IS STILL REASON TO BELIEVE ARDENTLY IN THE GREAT RESILIENCE OF THE HUMAN SPIRIT to re-invent itself over and over again, whether we view it fractally or as the first signs of a dawning and long awaited millennium of harmony and happiness for everyone. Perhaps what you are describing is the forerunner not only of new leadership skills and deeper understanding one of another, but also the advent of greater openness of mind and genuine honesty between us all at all levels of communication.”

—Reverend Mary Fourchalk, B.C., Canada

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